The ticket queue is not a joiner process
A new starter should not spend their first week waiting on tickets, and a leaver should not keep access while someone works through a spreadsheet. ProjectX Lifecycle turns every joiner, mover and leaver change into a governed request: a role profile decides what the person gets, manager and IT approvals happen in order, and nothing executes until every approval is in.
What you get
- Role profiles that decide what a joiner gets on day one — accounts, groups and resources provisioned automatically once approvals complete.
- Movers handled as the same governed request, so access follows the role instead of accumulating.
- Offboarding as one approval and a full revocation run, with a record of everything that was removed.
- Credential handover exactly once — the platform keeps a fingerprint of the handoff, never the reusable secret.
- A failed step retries safely, and every completed step names its rollback.
The audit answer
When an auditor asks who had access, from when, by whose approval, the answer is one read: the request, the approvals, the execution record. No spreadsheet archaeology.