Template notice: This is a baseline template provided with the platform, not legal advice. ProjectX should have it reviewed by a qualified adviser and adapted to its jurisdiction before relying on it.
The agreement
These terms are between you — the company whose account this is — and ProjectX. Creating an account, or using the service, means the account owner accepts them on behalf of the company and confirms they may do so.
The service
ProjectX provides the capabilities described on this site, at the published rates. We may improve and change the service, and where a change materially reduces a capability you rely on we will give reasonable notice.
Availability targets, where offered, are stated in a service level agreement rather than here.
Your responsibilities
You are responsible for the use your users and your own customers make of the account, for keeping credentials secure, and for the lawfulness of the content and workloads you run. The acceptable-use policy forms part of these terms.
Fees and payment
You pay the published rates for what you use, invoiced monthly and payable by the terms on the invoice. Taxes that apply to your billing country are added as a separate line. Non-payment may lead to suspension after notice.
Term and termination
The agreement runs until the account is closed. You may close it at any time; we may suspend or close an account for a serious or unremedied breach, or where the law requires it, with notice where notice is possible. On closure you can export your data for a reasonable window before it is deleted.
Liability
Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, the service is provided as described, and each party’s liability is limited as set out in the signed order or, absent one, to the fees paid in the preceding twelve months.