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Use case: verify customers without becoming a document store

A fintech onboarding flow where documents never leave their region and every decision has a reason code.

The compliance team’s Tuesday

A fintech onboards customers in several countries. The old way: passport scans in an S3 bucket, a spreadsheet of outcomes, and a retention policy nobody can prove ran. Every audit starts with an apology.

The new way

With ProjectX Verify the applicant moves through a versioned journey: consent is captured before the first check, the document and biometric checks run in order, and the documents themselves stay in their region — the platform holds references, not copies.

  • The compliance officer reviews edge cases, with a second independent reviewer on sensitive calls.
  • Every outcome carries reason codes, so a declined applicant gets an explanation and the audit gets a record.
  • When retention expires, deletion produces verifiable evidence — a record, not a promise.

The bucket, the spreadsheet and the apology all go away. How Verify works · What it costs